Privacy Policy

This privacy policy informs solely about the customer register of Hotel Golden Dome / Kahdeksan Veljestä Oy and the principles of its data processing.

We may occasionally change our privacy practices as well as this privacy policy. Therefore, we recommend reviewing our privacy practices regularly.

1. Data Controller

Hotel Golden Dome / Kahdeksan Veljestä Oy
Kirkkopuistonkatu 28, 74100 Iisalmi
+358447529196
info (at) goldendome.fi
Business ID 2758410-6

2. Person Responsible for Register Matters and/or Contact Person

Jouko Koivunen

Kahdeksan Veljestä Oy
0445263057
jouko.koivunen@meili.fi

3. Name of the Register

Customer register of Hotel Golden Dome.

4. Legal Basis and Purpose of Processing Personal Data / Purpose of the Register

The legal basis for processing personal data under the EU General Data Protection Regulation is the contract that arises when the customer orders products and/or services from Hotel Golden Dome's website. The purpose of the register is to enable online commerce via Hotel Golden Dome's website, such as transmitting order information, billing information, payment confirmation information, or processing information between Hotel Golden Dome and the customer. Additionally, the register is collected to enable customer service contacts, maintain the customer relationship, and for electronic marketing communications when the customer has given their consent.

Hotel Golden Dome does not store any orders or related information for products from other merchants in its customer register.

The information is not used for automated decision-making.

The information may be used for profiling.

5. Contents of the Register

Additionally, for companies, the following are registered:

Additionally, the process's additional information field offers the customer the opportunity to freely provide other relevant information they deem necessary.

Data Retention Period

The data is retained as long as there is a valid mutual contract and/or consent between the user and Hotel Golden Dome.

The data may be retained longer if necessary to fulfill obligations under applicable legislation, such as accounting and consumer trade responsibilities, and to demonstrate proper fulfillment of these obligations.

6. Regular Sources of Information

The information is collected via electronic forms on Hotel Golden Dome's website. Customers personally enter the information when ordering from Hotel Golden Dome's website.

7. Regular Data Disclosures and Transfer of Data Outside the EU or the European Economic Area

The information is not specifically disclosed further and remains solely with the data controller. The data may be technically processed outside the EU or the European Economic Area.

8. Principles of Register Protection

Care is taken when processing the register, and data processed through information systems is properly secured. When register data is stored on Internet servers, the physical and digital security of the hardware is appropriately ensured. The data controller ensures that stored data, server access rights, and other critical personal data are handled confidentially and only by employees whose job description includes this responsibility.

Electronically Stored Data

The register is located in the Hotsoft8 software, and the data processor is Hotel Golden Dome. Only the data controller and the technical maintenance staff of Hoist Group have access to the complete register data.

Manual Material

We primarily avoid printing the data in the register into manual material. If, in certain situations, manual material is printed from the register, it is stored in a locked space, and only the data controller has access to the material.

9. Right of Access and Exercise of the Right of Access

Every person in the register has the right to check their stored data and correct any incorrect or incomplete information. This right is automated by Hotel Golden Dome's Hotsoft8 system as follows:

Hotel Golden Dome communicates with the user via the Hotsoft8 system about the processing of their personal data in the hotel's confirmation messages.

In the confirmation message, the user can check the stored information and make corrections if necessary.

Hotel Golden Dome also offers the possibility to terminate the customer relationship and delete the data from the Hotsoft8 system. If the user terminates the customer relationship and ends their contract with Hotel Golden Dome, all automated functionalities related to managing their data will cease. After the contract ends, the user must manage their data (review, correction, right to be forgotten, restriction, right to transfer from one system to another) in writing directly with Hotel Golden Dome. Hotel Golden Dome may ask the requester to verify their identity if necessary. Hotel Golden Dome will respond to a written request within the time frame set by the EU General Data Protection Regulation (usually within one month).

10. Other Rights Related to the Processing of Personal Data

A person in the register has the right to request the deletion of their personal data from the register ('right to be forgotten'). Likewise, registered persons have other rights under the EU General Data Protection Regulation, such as the right to restrict the processing of personal data in certain situations.

However, it should be noted that the data stored in Hotel Golden Dome's customer register is always generated when the customer purchases products and/or services. In such cases, Hotel Golden Dome is also bound by obligations under accounting and tax legislation regarding the retention of the material.

Requests should be sent in writing to the data controller. The data controller may ask the requester to verify their identity if necessary. The data controller will respond to the customer within the time frame set by the EU General Data Protection Regulation (usually within one month).

13. Cookies This site uses cookies.

The site sends a small file to the browser, which is stored on the computer's hard drive. Both temporary session cookies, which are closed when the Internet browser is closed, and persistent cookies, which are stored on the computer's hard drive, are used. The purpose of the cookie is to enhance the user experience on the site. If you are a registered user, the cookie also manages login and access to pages intended only for registered users. Cookies can be used to track and examine the user's interests and thus influence the usability of the service. Internet browsers generally accept cookies automatically. If necessary, the use of cookies can be disabled in the browser settings, which will disable some functionalities.

Advertising cookies may be used to help optimize the advertising experience for the service user. Some third-party vendors, including Google, may also use cookies or web beacons (1-pixel image files) to improve the advertising experience.

The information collected by cookies and web beacons does not include the user's personal data. Online activities cannot be linked to a specific person through this.

Drafted: 01.12.2020